Privacy Policy

General Inquiry Privacy Notice (Staging)

When you submit an inquiry on this staging website, Petit Grande Co., Ltd. stores the information you provide so authorized staff can respond to your inquiry, confirm availability, arrange viewings, and manage related accommodation communications.

The stored record may include your name, email address, telephone number, inquiry category, inquiry details, accommodation or stay details you choose to provide, the form and language used, the submission time, and the recorded privacy-policy consent. Access to inquiry details is restricted to staff members who have been explicitly authorized for this purpose.

Email forwarding of customer inquiries is currently disabled on staging. No automatic deletion schedule is currently configured for staging inquiry records; they remain stored until an authorized manual deletion is performed. This staging retention rule is not approval of a final production retention policy and must be reviewed before production use.

You may request disclosure, correction, deletion, or suspension of use through the privacy contact details stated below.

お問い合わせに関する個人情報取扱通知(ステージング環境)

このステージングサイトからお問い合わせを送信した場合、株式会社プチグランデは、お問い合わせへの回答、空室状況の確認、内覧の調整、および関連する宿泊・賃貸のご連絡を行うため、入力された情報を保存します。

保存される情報には、氏名、メールアドレス、電話番号、お問い合わせ種別、お問い合わせ内容、任意で入力された物件・滞在情報、使用したフォームと言語、送信日時、およびプライバシーポリシーへの同意記録が含まれる場合があります。お問い合わせの詳細を閲覧できるのは、この目的のために明示的に権限を付与されたスタッフに限られます。

現在、ステージング環境では顧客お問い合わせのメール転送を無効にしています。また、ステージング環境のお問い合わせ記録には自動削除期限を設定しておらず、権限を持つ担当者が手動で削除するまで保存されます。このステージング環境の保持ルールは、本番環境における最終的な保持方針を承認するものではなく、本番利用前に見直しが必要です。

開示、訂正、削除、または利用停止をご希望の場合は、以下の個人情報お問い合わせ窓口までご連絡ください。

Handling of Personal Information

Petit Grande Corporation (hereinafter referred to as “the Company”) recognizes that the personal information provided by you is a serious matter, and the Company takes the utmost care in handling it.
We manage and operate your personal information appropriately and strictly, and are working to improve reasonable and appropriate safety measures to prevent risks such as unauthorized access, loss, damage, destruction, falsification, and leakage.

1. Contracts and Transfer of Contract Proceeds

We use personal information provided by customers for the following purposes:

  • To respond to inquiries from customers.
  • To provide services related to the leasing and management of our properties.
  • To provide various related services and information (e.g., to act as an agent for comprehensive home insurance contracts, to act as an agent for repairs, to act as an agent for Internet connection services, etc.)
  • To contact customers as necessary.

There may be cases in which the above items are outsourced to other companies. Personal information will be provided to such subcontractors only within the scope necessary for the purpose of use and only after obtaining the consent of the customer. There are cases in which we may outsource the above items to other companies.

Personal information will be provided to such subcontractors only within the scope necessary for the purpose of use and only after obtaining the consent of the customer.

2. Joint Users of Personal Information

Personal information provided by customers will be shared with our group company Petit Grande Co., Ltd. to the extent necessary to achieve the purpose of use described in 1 above.

3. Disclosure and Provision to Third Parties

We will not disclose or provide your personal information to third parties other than our company or companies entrusted by us, except when permitted by law, when necessary to protect the rights, safety, or property of other customers or our company, or when we have your consent.

4. Correction of Personal Information

When we receive a request from a customer to disclose, correct, delete, or suspend his/her personal information, we will promptly respond to the request within a reasonable period of time and to the extent that it does not interfere with our ability to carry out our business.

5. Disclosure and Complaints

For inquiries regarding personal information, please contact

Petit Grande Co.
104-0033 東京都中央区八丁堀4丁目10番10号

info@petitgrande.co.jp
Phone 03-3690-6600
FAX     03-3690-6695

Petit Grande Co., Ltd. may revise the above policy, in which case all revisions will be notified on this website.