FAQ / Serviced Apartments

Our standard check-in time is from 3:00 PM and check-out is by 11:00 AM.

To book, please complete the application form. Weekly stays can also be reserved directly online. Your reservation is confirmed once both payment and a signed contract have been received.

Quiet hours are from 10:00 PM to 7:00 AM, and we kindly ask all guests to respect them for everyone’s comfort.

No. Smoking is strictly prohibited inside all apartments. Designated smoking areas are available outside the property.

Unfortunately, pets are not allowed in our apartments.

Yes. You can receive mail and parcels during your stay, but since we do not have on-site staff, please make sure to be present at the time of delivery. Please note that we are not liable for any lost or undelivered items.

Yes. Every apartment has its own washing machine, making it easy to do laundry at your convenience during your stay.

For weekly stays, cleaning and linen changes are included once a week. For monthly stays, cleaning is not included but can be requested for an additional fee.

Yes. Fresh linens, towels, and basic toiletries are all prepared and ready for you upon arrival.

Yes. Each apartment comes with an induction stove, kitchen utensils, and dining ware. Dishwashing detergent and a sponge are also provided, so you can start cooking right away.

Yes. All apartments are fully furnished with multipurpose, thoughtfully designed furniture that maximizes space. They include almost everything you need for a comfortable long stay.

The rent includes utilities up to ¥15,000 per month (any excess will be billed separately), unlimited free Wi-Fi, fully furnished apartments with furniture, appliances, cookware, and dining utensils, as well as essential amenities such as toiletries and towels.